Q and A + Topics

What to do if I get an "unsupported card type" error when I try to print?

If you receive an "unsupported card type" error when using Pharos Print Center, email Library Systems with the following information:

  • Full name
  • UVM NetID
  • Last 9 digits of your CATcard barcode.

The CATcard barcode is located on the back of your physical card (if you have one) or displayed on your digital card. The digital CATcard barcode is found when navigating to the wallet application on your phone, selecting the CATcard, then selecting the more info button in the top right corner. The barcode number will start with 21733.

Links & Files